All sales are final. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo with the damaged good to us at firstname.lastname@example.org with the subject line: DAMAGED, and include your order number.
- We will email you back with instructions on how to return your unwanted/damaged item(s).
- Goods must be in their original packaging with any seals intact and in an unused and re-saleable condition.
- Re-package the parcel using strong packaging and ensure it is sealed securely to avoid damage during transit.
- Request a proof of postage. Without this, you will be unable to make a claim, should the return parcel go missing. (Please note: Oshun Swimwear will not be liable for lost returns.)
Please allow up to 14 working days for action of your return.
Please note: Oshun Swimwear will only reimburse the cost of the products and not any postage or shipping fees.