Our goal is to offer you the best shipping times, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.  

• Processing time: 24 hours to process your order.

If you still have not received your order(s) after a reasonable time, please contact us.

You may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance must be covered by you; we have no control over these charges and can’t predict what they may be. If you are unsure and would like to discuss this with us then please contact us for more information.

We currently offer FREE shipping to the following countries:

United States
Canada
Australia
UK
New Zealand
France
Germany
Japan
Netherlands
Spain
Russia

Yes, tracking is quick and easy. You will have received tracking number along with the confirmation of your delivery. Simply copy the 'tracking number' into the Track My Order page for a delivery update.

All sales are final. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please send a photo with the damaged good to us at info@oshunswim.co.uk with the subject line: DAMAGED, and include your order number.

• We will email you back with instructions on how to return your unwanted/damaged item(s).
  
  
• Goods must be in their original packaging with any seals intact and in an unused and re-saleable condition.
  
  
• Re-package the parcel using strong packaging and ensure it is sealed securely to avoid damage during transit. 
  
  
• Request a proof of postage. Without this, you will be unable to make a claim, should the return parcel go missing. (Please note: Oshun Swimwear will not be liable for lost returns.)

Please allow up to 14 working days for action of your return.

Please note: Oshun Swimwear will only reimburse the cost of the products and not any postage or shipping fees.

You will receive a full refund for the following issues:

- The wrong item was received in terms of colour (evidence is needed).
- The package has arrived in a damaged condition (evidence is needed).
- The order went missing.

O.TWO.O Cosmetic Returns
Please contact us for a Returns Form.

We are sorry to hear that you haven’t received all of your order. If you are missing any item(s) please ensure your order confirmation email includes all the items.

If your order confirmation includes the missing any item(s) then you will receive your other items separately, or be contacted by a member of customer service about this.

If you have any concerns then please get in touch with our customer service team at info@oshunswim.co.uk.

In order to cancel/close your account please email info@otocosmetics.co.uk and provide us with your account name or email address, we will then close your account and advise when it is done.

Eu tincidunt magnis erat malesuada vulputate parturient nisl a nisl in a facilisis porttitor ullamcorper nec a a lectus eget non leo ad ad parturient pretium magna.A ligula dis vestibulum dapibus.

Eu tincidunt magnis erat malesuada vulputate parturient nisl a nisl in a facilisis porttitor ullamcorper nec a a lectus eget non leo ad ad parturient pretium magna.A ligula dis vestibulum dapibus.

Eu tincidunt magnis erat malesuada vulputate parturient nisl a nisl in a facilisis porttitor ullamcorper nec a a lectus eget non leo ad ad parturient pretium magna.A ligula dis vestibulum dapibus.

Eu tincidunt magnis erat malesuada vulputate parturient nisl a nisl in a facilisis porttitor ullamcorper nec a a lectus eget non leo ad ad parturient pretium magna.A ligula dis vestibulum dapibus.